Sitecore 10 Installation Error: Failed to Start Service 'Sitecore Marketing Automation Engine' while another instance of sitecore 9.0.2 also running on my system
Description:Note: I have multiple solr installed on my local environment one is for previous version and now I have added solr for sitecore 10 on port 8984
So my solr path for the sitecore 10 is https://localhost:8984/solr/
I am keep getting the same error and I have tried following steps fix the issue with no luck
-we have tried removing all the certificates expect the certificate for solr
-we have tried uninstall and reinstall the iis
-Have enabled all the iis feature that are required
-Tired running the following script with no result
Get-Childitem cert:\LocalMachine\root -Recurse | Where-Object {$.Issuer -ne $.Subject}
also tried the solution mention in the following links as well with no luck at all.
https://sitecore.stackexchange.com/questions/27214/sitecore-9-3-installation-failing-failed-to-start-the-marketing-automation-enhttps://sitecore.stackexchange.com/questions/27643/failed-to-start-the-marketing-automation-engine-service-installation-sitecorehttps://sitecore.stackexchange.com/questions/20728/getting-error-failed-to-start-the-marketing-automation-engine-service-while Note: I am updating the errors that are shown under logs file on this location:App_Data\jobs\continuous\AutomationEngine\App_Data\Logs
Error1: Error initializing XConnect client. System.AggregateException: One or more errors occurred. ---> Sitecore.XConnect.XdbCollectionUnavailableException: An error occurred while sending the request. ---> Sitecore.Xdb.Common.Web.ConnectionTimeoutException: A task was canceled. ---> System.Threading.Tasks.TaskCanceledException: A task was canceled. at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Xdb.Common.Web.CommonWebApiClient`1.d__47.MoveNext() --- End of inner exception stack trace ---
Error2: Failed to start the Marketing Automation Engine service. System.InvalidOperationException: This configuration has not been initialized. Please call the initialize method before using it. at Sitecore.XConnect.Client.XConnectClientConfiguration.CheckInitialized() at Sitecore.XConnect.Client.XConnectClientConfiguration.get_CurrentModel() at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScoped(ScopedCallSite scopedCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScoped(ScopedCallSite scopedCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScoped(ScopedCallSite scopedCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Sitecore.XConnect.Configuration.Extensions.<>c__DisplayClass33_0.b__1(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScoped(ScopedCallSite scopedCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitTransient(TransientCallSite transientCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitIEnumerable(IEnumerableCallSite enumerableCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScoped(ScopedCallSite scopedCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceProviderServiceExtensions.GetService[T](IServiceProvider provider) at Sitecore.Xdb.MarketingAutomation.Engine.App.ServiceConfiguration.get_Engine() at Sitecore.Xdb.MarketingAutomation.Engine.App.EngineService.OnStart(String[] args)
Posted by: Tabish Usman | Posted on: Nov 24, 2021
-Trusted Root Certification Authorities
-Intermediate Certification Authorities
Then tried running the script once again with different instance name and it worked successfully!
Updated:
Note: This issue generally appear because of the old certificates available in these locations against some previous installation
Replied by: Tabish Usman | Replied on: Dec 20, 2021